Healthcare Device Return Form

We know how critical communications devices are to your organisation. Our inspection and repair service is here to help. Please read the information and instructions below carefully, and then complete the form.

Inspection Charges

The cost of inspection is £125 +VAT per device.

Should there be no fault found or if the device is beyond economical repair, this will be reduced to £85 +VAT. If the device has failed through normal wear and tear, it will be repaired in line with our contractual terms.

Return Instructions

  1. For all returns, please add your details to the top section of the form.
  2. For every device you wish to send for inspection, please use a new line, ensuring all fields are completed and an accompanying photograph showing the condition of the device is attached.
  3. Please raise a PO to cover the total cost of inspection and add the PO number to each line.
  4. Hit submit.

Once we have received your request, we aim to respond within 24 hours. At this point we will provide you with a returns (RMA) number and confirm the address that you need to send the device(s) to.

Address
Re-order Item No. Description of Issue PO Number Serial Number Image Weight Operations
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