Monitoring Systems

Some threats come about when you’re least expecting them. For example, just think of the loss your business could suffer if an important piece of equipment such as a freezer, boiler, air conditioner or compressor were to break down. Securitas Technology Critical Equipment Monitoring provides real peace of mind if your business is dependent on keeping things humming. Securitas Technology provides monitoring for critical conditions such as power loss, temperature change, carbon monoxide detection, water detection, voltage levels, humidity levels, and more. When a trouble signal is sent to our Securitas Technology Customer Service Center, our specialists will follow your predetermined response plan, ensuring your assets and equipment are protected, and you can act before problems become costly.

When an electronic sensor at your location detects carbon monoxide, an alarm is triggered and a signal is automatically sent to our 24-hour UL, ULC, & FM approved ProtectionNet Monitoring Centers. Our monitoring stations are fully staffed around the clock with trained security professionals ready to handle any emergency.

Keep your staff, customers, and visitors safe by responding quickly in a medical emergency. When a medical alert device is activated, the signal will be sent immediately to our ProtectionNet Customer Service center, where our monitoring specialists will notify the paramedics or responding agency and you of the emergency.

Upon activation of the local elevator telephone, our Securitas Technology ProtectionNet Customer Service Center will automatically receive a call from the elevator occupant. Upon notification, our specialists will follow the predetermined action plan agreed upon by you for a quick response.

Provide your employees with peace of mind by providing a hold up/panic alarm. In the event of an emergency, personnel can activate the panic alarm device to send a signal to a Securitas Technology Center. Our specialists will notify the police and they will contact the facility in order to verify the situation happening at the location and confirm safety. In addition, our RTLS solution works over your existing Wi-Fi network, allowing for easy installation and instant notification of the exact location of panic button activation.

Securitas Technology provides solutions for your employees when forced to arm or disarms a system under duress. When opening or closing, a user can enter a special code into the keypad, which will silently transmit a duress alarm signal to our Securitas Technology Customer Service Centers. We will then notify the police department of the duress alarm, and follow up shortly to ensure the issue has been handled.

We offer several monitoring solutions around the opening and closing of your facility. With Securitas Technology’s Open/Close Signal Supervision, the monitoring center will observe as a facility is opening or closing to ensure that your employees are following the appropriate procedures. Our Securitas Technology Monitoring Center automatically logs the time and user number for each arm and disarm. Additionally, when a disarm signal is received 15 minutes or more before the scheduled opening time or if the arming signal is not received within 30 minutes of the scheduled closing time, we can notify you. In addition, we can provide reports with data gathered through Open/Close supervision and tracking, and can automatically generate and email the reports to you on a weekly basis.

Securitas Technology can provide you with a report detailing various information about the unscheduled times that your intrusion alarms are activated or deactivated and the results (for example, the number of times a location was opened after it’s normal 7:00 am opening time). Reports can be emailed to you on a daily basis and can provide a list of your locations that meet certain criteria for the previous 24-hour time period.

The person requesting access contacts our monitoring center via SIP telephony intercom. When they request access, they’ll be required to provide valid credentials that authorize their entry according to your designated procedures. If verified, our operator then opens the gate or door, and can follow the visitor on camera if needed. 

Remote access enables the secure remote opening of doors and/or gates into your facility. It can be especially useful where the frequency of entries/exits doesn’t warrant in-person guarding.

Remote Guarding enables Securitas Technology’s live agents to provide active, continual video monitoring and tours of a protected site for scheduled periods of times and monitor all cameras for open doors, vandalism and other anomalies.

Securitas Technology’s remote escort monitoring enables users to use an existing video system to contact Securitas Technology’s live agent through an IP intercom, lone worker device or phone call and request a virtual video chaperone between points on a campus or within other protected area. Our agent then follows the user on camera(s) until they are safe. This service is especially useful for high risk areas or VIP persons.

Remote alarm monitoring covers several different types of systems, from intrusion to access control, though the methodology remains the same. The system will send a quick, clear communication to the monitoring center, alerting them of a situation that requires a response. Different transmission devices will generate different alerts, but will ultimately communicate in a series of industry-recognized formats that a monitoring center can easily and rapidly decipher and respond to.

Our monitoring centers are open 24/7, 365 days a year, so you can have peace of mind that your business remains protected.