3 Ways to Prepare Your Retail Alarm System for Peak Alarm Season
The warmer months mean more than just increased foot traffic and ripe conditions for business growth. For many, summer also signals peak alarm season, which can significantly impact employee productivity, business efficiencies and potentially even the safety and security of your facility.
Retail security alarm activity is highest in the month of June, with the busiest period of the year being May, June and July, according to Securitas Technology monitoring data.
This is followed by the second-busiest period in winter, with December and January topping the charts for most retail alarm system activity.
As we enter peak alarm season, there are a few simple things organizations can do to proactively prepare. Continue reading for our three tips:
1. Retail Security Training: Properly Train Employees to Reduce False Alarms
User error is the root cause of many alarms. The reality of “user error” typically boils down to training – or lack thereof. In the lead-up to the summer months, and around the festive winter season, a larger portion of the workforce are on temporary contracts due to busy consumer activity and subsequent higher foot traffic.
Busy periods are more incident-prone at the best of times, with heightened stress levels and a decrease in vigilance. However, temporary employees are much less likely to have proper security training, increasing the risk of poorly handled security threats and falsely triggered alarms.
To combat this, organizations should hold training sessions to cover important procedures.
Implementing a set routine can help to keep your business as secure as possible.
Some behaviors for properly managing a retail alarm system to enforce include:
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Disarming the alarm system within the specified delay time period
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Remembering your disarm codes
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Closing all access points (doors, windows, etc.) prior to arming the alarm system
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Remembering to disarm your alarm system when you are entering the building
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Making sure no one else is in the building when you arm your alarm system
Following these tips can help to reduce the number of alarms caused by user error and, in the long term, boost retail security measures at your facility.
2. Optimizing Your Retail Environment for Alarm System Efficiency
Many alarms are also triggered by the environment – which can be anything ranging from stormy weather causing power outages to festive decorations blocking security sensors or drifting in front of motion detectors. Additionally, extremes in temperature can cause doors to expand and contract, which can trigger alarms.
Organizations should be cognizant of their environment and take steps to proactively prevent some common pitfalls. Perhaps the simplest to address is décor.
Whether your retail business is celebrating a summer sale or has put up winter holiday décor, here are a few important reminders:
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Avoid hanging decorations near security cameras, especially outside where the wind could cause them to move and potentially cover the cameras.
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Decorations inside your retail environment shouldn’t be in the view of a motion detector, as they could trigger a false alarm if they fall. Helium balloons are notorious for tripping motion detectors as they sway from normal air movement in buildings.
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Make sure that larger decorations outside don’t create blind spots in your security.
3. Retail Security Maintenance: Ensuring Your Alarm System Performs During Peak Season
The final tip to prepare for peak alarm season is to properly maintain and service your retail security technology.
Contracting to have professional preventative maintenance and regular inspections can help to prevent false alarms as well as keep your alarm system as functional as possible.
Some steps that should be incorporated into maintaining your retail alarm system include:
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Keeping your alarm sensors clean
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Tracking the battery level of your alarm sensors
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Ensuring your alarm sensors are mounted correctly
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Properly sealing all access points
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Keeping an eye out for signs of faulty wiring
Additionally, organizations can partner with their retail security provider to learn more about the trends in their own monitoring data – for instance, during what days of the week or times of day their retail business experiences the most alarm activity – and how they can leverage those insights to proactively prevent alarms in the future.
Ultimately, following these tips can not only help improve employee productivity and business efficiencies, but better secure your facility during peak alarm season.
Learn more about how we can partner with you to help create a safer and more secure environment for your employees, customers and visitors.
