Security System Monitoring for Round-the-clock Protection and Peace of Mind
Having the right preventative security solutions in place is just the start of addressing security threats. Our Security Monitoring services help you address false alarms, manage your security operations and enhance the level of protection that you can deliver to your people, property and assets.
Why Remote Monitoring Makes Sense
24/7/365 Peace of Mind
Remote security monitoring connects your business to our professional Alarm Response Centres, giving your premises round-the-clock coverage, 24-hours a day, 365 days a year.
Rapid Detection and Response
Our monitoring employees are highly trained and experienced to handle any of your needs. Alerts from monitored systems can be verified quickly and escalated to the police for response.
Increased Business Efficiency
Let our monitoring professionals take care of core tasks on your behalf, from access management and alarm verification, to a whole host of remote security services.
Our remote monitoring centers are fully staffed 24 hours a day, seven days a week
Working continuously year-round to help protect your business
Monitoring Centers across the globe
Monitored connections worldwide
Named ‘TMA Monitoring Center of the Year’ three times
Signals handled every year
Alarm Monitoring Services
Always Ready to React and Respond
We offer comprehensive security coverage and quick response by providing 24-hour alarm monitoring for wide range of electronic security and building safety systems:
- Intrusion
- Fire and Sprinkler
- Critical Condition (Power loss, temperature, CO detection, water detection, industrial processes, etc.)
- Hold-Up/ Panic
- Elevator/Emergency Phone
- Personal Emergency Response
Interactive Video Monitoring
Turning Reactive Services into Proactive Solutions
Our range of remote security services, including interactive video surveillance systems and video verification, can allow you to leverage the capabilities of your video surveillance system and take a more proactive approach to detecting and preventing potential incidents.
- Video Verification
- Remote Access Control Services
- Remote Tours and Guarding
- Remote Safe Guard
- Remote Safe Escort
The Advantages of Security Monitoring Services
24/7/365 Coverage
Our multiple Monitoring Centers work non-stop, giving your security systems complete coverage. You can rest assured your organization is being protected by our highly trained team.
Effective Police Engagement
Alarms verified by our monitoring professionals can help increase the likelihood that police will prioritize the event for faster response.
Help Reduce False Alarms
The vast majority of security alerts are in fact false. Our security monitoring services help to identify real events,and can save you from the cost and hassle of false alarms. Our expertise in this area means we can also offer effective solutions for daily false alarm and permit management.
Effective Support for On-Site Guards
Extend the reach of your guard staff through professional monitored security services that augment and support on-site security teams, which can also be complemented by Mobile Guards deployed by Securitas.
Help Protect Your People
Give your employees, lone-workers, and customers the peace of mind that our expert monitoring team are always ready to respond a security or fire incident.
Help Prevent Losses
Calls from professional monitoring companies increase the chances of the apprehension of an intruder and improve the possibility of recovering stolen items.
More Efficient Operations
Our Security Monitoring service can take on routine security tasks like granting access so you can focus on your business.
Experts in Security Monitoring
Securitas Technology brings over 25 years of experience to Security Monitoring. Our Monitoring Centers employ some of the most skilled and highly trained security experts in the industry, with access to the advanced security monitoring tools needed to effectively monitor all types of security systems. Our unique expertise and commitment to quality are why we’re trusted by industry leaders, Fortune 500 companies and more.
Our Monitoring Centers use advanced technology and high-capacity network infrastructure capable of handling millions of communications every week between security panels and the monitoring center. We’re also fully prepared for disaster situations, with robust redundancy and recovery protocols in place.
Our Security Monitoring solutions adhere to accrediting and regulatory standards to meet requirements nation-wide, including:
- Underwriters Laboratories (UL)
- New York City Fire
- Factory Mutual / FM Global
- SSAE-16 SOC2 Type 2 Certification
As well as being UL, ULC, and UL2050 certified, and we’re proud to be recognized as a Five Diamond monitoring provider by The Monitoring Association (TMA) for continually meeting their ‘Five Points of Excellence.’ These include:
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Commitment to random inspections and quality standards
-
Commitment to the highest levels of customer service
-
Commitment to ongoing education and training
-
Commitment to raising the industry standard
-
Commitment to reducing false dispatches
Securitas Technology is the only monitoring provider to have been named ‘TMA Monitoring Center of the Year’ three times.
Securitas Technology brings over 25 years of experience to Security Monitoring. Our Monitoring Centers employ some of the most skilled and highly trained security experts in the industry, with access to the advanced security monitoring tools needed to effectively monitor all types of security systems. Our unique expertise and commitment to quality are why we’re trusted by industry leaders, Fortune 500 companies and more.
Our Monitoring Centers use advanced technology and high-capacity network infrastructure capable of handling millions of communications every week between security panels and the monitoring center. We’re also fully prepared for disaster situations, with robust redundancy and recovery protocols in place.
Our Security Monitoring solutions adhere to accrediting and regulatory standards to meet requirements nation-wide, including:
- Underwriters Laboratories (UL)
- New York City Fire
- Factory Mutual / FM Global
- SSAE-16 SOC2 Type 2 Certification
As well as being UL, ULC, and UL2050 certified, and we’re proud to be recognized as a Five Diamond monitoring provider by The Monitoring Association (TMA) for continually meeting their ‘Five Points of Excellence.’ These include:
-
Commitment to random inspections and quality standards
-
Commitment to the highest levels of customer service
-
Commitment to ongoing education and training
-
Commitment to raising the industry standard
-
Commitment to reducing false dispatches
Securitas Technology is the only monitoring provider to have been named ‘TMA Monitoring Center of the Year’ three times.
Our Monitoring Insights
Why You Need Professional Security Monitoring
Helping keep your people and assets safe and secure is critically important for your business, but with many DIY security systems on the market, you might ask what the value of professional security...
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7 Signs It’s Time to Enhance Your Security System Monitoring
Can your current system meet the needs of today’s professionals? The following are seven indications that it’s time to enhance your security system monitoring.
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FAQs
Security Monitoring is a collection of security services performed remotely by a professional agent from a Monitoring Center. This can include monitoring and verifying alarms, alerting the police or fire department, and executing on your response plan. It can also include routine tasks like escorting staff via video monitoring and granting access to a building after verifying credentials.
Your security systems are monitored for activity 24/7 from a professionally staffed Monitoring Center. We’re able to monitor a very wide range of systems, and respond rapidly to events. If there’s an alarm, an agent confirms that it’s real by contacting your on-site security teams or by reviewing footage from your video surveillance system. Once the alarm is verified, the agent contacts the police or fire department, and/or follows your response plan.
Securitas Technology can monitor a wide range of security systems, including fire, intrusion, video surveillance, elevator/emergency phones, hold up/panic buttons, personal emergency systems, and critical condition monitoring for power loss, temperature change, CO detection, water detection, system malfunction, etc.
Professional security monitoring can help you better protect your premises and people. You benefit from reduced exposure to false alarms, which can result in a fine, and having real alarms verified by our agents for police response. The quicker the police arrive, and your security response plan is activated, the higher the chances of reducing loss.
No! Our Monitoring Centers operate 24/7, 365 days a year, so you can have peace of mind that your business remains protected.
When this technology is deployed, remote access control offers a person needing access to your location the ability to request access without intervention by on-site guards. The person instead contacts our Monitoring Center and shows their credentials that authorize their entry according to your designated procedures. Once verified, our operator then opens the gate or door, and can follow the visitor on camera if needed.
Remote access services enable you to securely and conveniently provide access to a location without having to have a person on-site. This could be during after-hours or at locations with low traffic where in-person guarding is not warranted. A remote agent can verify credentials following your procedures, open the door or gate, and even monitor the visit via video if needed.
Remote Tours and Remote Guarding are services where a Securitas Technology monitoring agent initiates a remote video session on a designated schedule, or monitors continuously during a defined period to look for unusual conditions or suspicious activity. If anything happens, they will take action following your response plan.
Safe Escort is a service where a Securitas Technology monitoring agent, on request, watches over someone in a potentially dangerous situation using fixed video cameras. The agent follows that person until they are in a safe location.
Safe Guard is a service where a Securitas Technology monitoring agent, on request, uses fixed video cameras to observe the movement of a person to help avoid a threatening situation from escalating in a lone-worker situation. Response can include warning that the site is being watched.
Security System Monitoring is Frequently Bundled With
Video Surveillance
Keep an eye on your business from anywhere, any time with Securitas Technology, one of the top verified video surveillance companies.
Intrusion Detection System
Deter potential intruders from your premises with a reliable intrusion system.
Access Control
Create a safe environment for your employees and visitors with commercial access control systems.
Alarm Monitoring
Our Professsional Alarm Monitoring Services provide 24/7 security coverage and improved emergency response times.