Security System Service
& Preventative Maintenance

Once installed, security systems require regular servicing and commercial security preventative maintenance to help ensure they continue to work effectively and efficiently. You can compare the need for security systems maintenance to servicing your car. Wear and tear from everyday use will eventually lead to intermittent issues, system errors, or faulty parts that need fixing or replacing.

Additionally, keeping your security systems maintained is essential for compliance with many health, safety, and security regulations, while being beneficial for business insurance purposes. The best way to stay ahead of potential disruption is by partnering with a professional security company like Securitas Technology to service and maintain your security systems on a regular basis.

We service surveillance systems and provide preventative business security camera maintenance, security alarm maintenance, access control maintenance, and much more.

A regular schedule of preventative security system maintenance services is crucial for ensuring reliability and efficiency. It helps prevent unexpected failures and keeps your system running smoothly. By addressing wear and tear early, preventative maintenance can extend the lifespan of your equipment and save money on costly repairs or replacements. It also helps maintain compliance with legal and industry standards.

Ultimately, regular preventative maintenance provides peace of mind, allowing you to focus on other priorities knowing your security system is supported by a professional provider like Securitas Technology.

Preventative maintenance of security systems typically includes a review of all initiating, indicating, audible, control devices, and batteries of equipment covered and listed under the terms of your contract agreement. Components are visually inspected and tested for proper operation and functionality per our preventative security system maintenance checklist and procedures. Any repairs identified during preventative maintenance may be covered if you have a Securitas Technology Service Plan in place.

Security systems should be serviced/maintained on a regular, pre-scheduled basis to help optimize long term performance. This could be on a monthly, bi-monthly, quarterly, or yearly basis depending on the type of system, the environment it is installed in, and any specific manufacturer specifications, legal standards, or industry regulations. Your security partner should advise on the recommended service cadence for your system.

The time it takes to carry out preventative maintenance depends on the size your system. If you have an extensive system covering several buildings, the servicing will take longer to complete or may need to be completed in stages. On the other hand, smaller systems covering single premises can often be serviced within a day.

Telltale signs that your security system would benefit from maintenance include false alarms, device faults, communication failures, or prolonged system downtime. While repairs may be necessary to fix your system in the short term, a pre-agreed preventative maintenance schedule will help to identify and resolve any potential faults to prevent unexpected business disruption and reduced security coverage. Investing in both a Service Plan and Preventative Security System Maintenance Plan at the time of installation offers the best chance of long-term security system reliability and cost savings.

Similar to the above, if your security system is outdated, you might notice signs like frequent false alarms, compatibility issues with newer devices, and a lack of modern features such as remote access or mobile alerts. Slow response times and delays in notifications can also indicate that your system isn't keeping up with current standards.

Additionally, if the manufacturer no longer supports your system or provides updates, it's a strong sign that an upgrade is needed. Physical wear and tear on equipment can further affect performance. If you observe any of these signs, it might be time to consider upgrading to ensure your system remains effective and dependable.

At Securitas Technology, we’re here to help. Get in touch for personalized advice on the best course of action and right commercial security systems and services for your business.

While there are some basic maintenance tasks you can perform yourself, such as ensuring your security cameras are clean and unobstructed, it's recommended to have a professional handle more comprehensive maintenance. Our specialized service technicians have the expertise to identify and fix issues that might not be obvious, ensuring your system operates effectively and complies with any relevant standards or regulations . A preventative security systems maintenance contract with Securitas Technology can give you peace of mind that your system is well cared for.

If you’re experiencing issues with your security system, it’s always best to contact your security provider's customer support for guidance or to log a service call.

If you have a Service Plan with Securitas Technology, you’ll receive a priority response over non-contracted clients and, depending on the level of cover you choose, may be covered for the cost of the service call, replacement parts, and labor.

Without a Service Plan, you’re more likely to experience longer wait times, with the variable costs of parts and labour billed separately.

When selecting a provider for preventative commercial security systems service, it's important to consider factors such as their experience, coverage, service offering, and reputation. Look for a provider with specific expertise in service delivery and ensure they have the necessary certifications and comply with industry standards. Here at Securitas Technology, we’re proud to stand out as a leading provider, committed to delivering service excellence, trusted advice, 24/7 support, and a long-term partnership.

Contact our team today to start a conversation about your business security needs!